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faq

  • Q How is the safety?

    A Our fiber laser coil cutting system prioritizes safety for both operators and equipment. It's equipped with safety guards, emergency stop buttons, sensors, and limit switches to prevent accidents. The control system has built-in software features like overload protection, reducing the risk of errors. We've designed the machine to meet international safety standards and provide training and clear warning labels to promote safety awareness. In summary, we ensure workplace safety through physical safeguards, technological monitoring, and education.

  • Q Is this machine environmentally friendly?

    A
    Our coil processing laser cutter is designed for minimal environmental impact. It supports greener, more sustainable production.
     
    1. Energy Efficiency: Uses efficient motors and systems to cut energy use. Smart controls adjust to reduce waste.
     
    2. Material Use: Increases material efficiency, and reduces waste. Lowers costs.
     
    3. Low Noise: Designed to operate quietly, improving comfort for operators and neighbors.
     
    4. Chemical-Free: Operates without chemicals, avoiding pollution.
     
    5. Environmental Standards: Meets strict environmental regulations. Aims for eco-friendly, sustainable manufacturing.

  • Q How are the after-sales service and technical support?

    A
    We rank quality after-sales service and technical support. Our goal is to ensure customers fully use our laser coil cutting machines and swiftly resolve any encountered issues with effective solutions
     
    1. Technical Training: We offer comprehensive training on operation, maintenance, and troubleshooting. This ensures users are proficient with our equipment.
     
    2. Our technical support is available 24/7 online. Customers can contact our experts via phone, email, or messaging tools for immediate help.
     
    3. Remote Diagnostics: Our technology quickly fixes issues from afar. This reduces downtime.
     
    4. On-Site Support: For big problems, our experts visit to fix or inspect. This keeps machines running smoothly.
     
    5. Spare Parts: We guarantee a steady supply of essential and worn parts to quickly meet customer needs and cut delays.
     
    6. We see every customer as a long-term partner and regularly collect feedback to improve our products and services. We also share industry trends and technological developments to help customers stay informed

  • Q How difficult is it to operate and maintain the equipment?

    A
    Our coil laser cutter is designed to be user-friendly, focusing on easy operation and maintenance.
     
    Operation:
     
    User-Friendly Control: The machine features a straightforward touchscreen. It's designed for quick learning with little training needed.
     
    Efficient Automation: It automates feeding, leveling, cutting, and stacking. This reduces manual work, simplifying operations.
     
    Pre-programmed functionality: Operators can input processing parameters like material thickness and cutting length. The machine then autonomously executes the entire process cycle based on these settings
     
    Maintenance:
     
    Simplified daily upkeep: Our machine requires basic daily cleaning and routine checks, which are easy to perform. We furnish detailed maintenance manuals and checklists to aid users in their daily upkeep.
     
    Effortless part replacement: Designed for user convenience, the machine features easily replaceable worn parts and consumables that don't demand special tools or expertise.
     
    Remote troubleshooting: For complex maintenance issues, our machines support remote troubleshooting. Our technical team can diagnose and resolve problems remotely, minimizing the need for on-site repairs.
     
    Expert Support: We deliver in-depth training and support, teaching users to manage their machines. Our technicians also provide on-site help as needed.

  • Q How can I get a precise quote for the Leapion Laser Cutting Auto Load/Unload System?

    A At Leapion, we prioritize each customer's needs, offering detailed quotes for our sheet metal loading and unloading systems. Just provide us with your material specs and machine type for integration. Our system is flexible, working with different metal processing equipment. Our engineers will craft a custom plan to fit your space perfectly.

  • Q How much does shipping from China to my place cost?

    A Leapion can manage the delivery of equipment to your nearest port or straight to your address, using sea or rail. Please provide your address details to proceed. Our trusted transport partners ensure safe, quick, and reliable service. Leapion is dedicated to providing a top-notch shipping experience for our sheet metal loading and unloading systems.

Contact Us

  Tel : +86-531-88982620
  WhatsApp:8616653193015
  Email：Inquiry@leapion.com

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